Guided intake
Complete work in manageable steps
The patient portal is designed for structured completion rather than unbounded free-text capture at the public edge.
Protected workflows stay in the patient application.
Patients
Guided intake that keeps context intact
Patients use Klark to complete structured work calmly, return to active sessions, and keep information ready for clinician review.
- Guided intake
- Session continuity
- Clinician-reviewed process
Workflow
A calm path through patient work
The patient experience is organised around continuity: start from a known request, complete structured intake, and keep the clinician review path clear.
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Access starts from context
The patient route is for people with existing access or an active care workflow.
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Guided intake opens
Questions and actions are presented in the protected patient portal.
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Progress can continue
Patients can return to active sessions instead of restarting from the public site.
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Clinician review follows
Completed work remains oriented toward review by the care team.
Continuity
What the current patient route supports
The public page points to the product area that already handles the protected patient workflow.
Continuity
Return without losing place
Active work belongs in the patient portal, where sessions and next actions can remain attached to context.
Review
Prepared for clinician oversight
The route keeps patient completion separate from clinician review while preserving a clear handoff between them.
Trust
Patient trust comes from clear boundaries
Klark keeps public pages informational and protected product areas responsible for patient workflow.
Boundary
No public clinical capture
Patients are sent to the protected portal before any intake work continues.
Health literacy
Structured steps reduce ambiguity
Guided intake helps patients understand what to complete next without medical promises.
Continuity
Progress stays with the session
In-progress work is resumed in the product surface that already holds the workflow state.
Oversight
Clinician review remains the destination
Captured information is framed for review by clinicians, not automated diagnosis.
Availability
Public patient self-signup is not live yet
If you already have Klark access, continue to the patient login route. If you are checking onboarding availability, review the signup guidance first.